Refund policy

Returns

Local Returns - Returns within Australia are Automatically Accepted. For any reason within 30 days of purchase so if you
changed your mind, found it doesn't fit, found them cheaper or found your lost key etc the items can be return without needing
approval from us.

You would only need to post it back and then send an email sales@canopyspareparts.com.au with the Order Number, Order
Date, Your Name & Phone Number and Tracking Number, you would only pay for the postage costs, the returned Part would
be fully refunded.

International Returns – Please Contact Us We Do Accept International Returns, if it was our mistake sending the wrong items
or Faulty etc then we would pay the return Postage, if you ordered the wrong item or changed your mind etc then the customerwould need to pay the return Postage Cost

Freight

Australian Postage – Same Day Postage for Order Placed before 2pm on Normal Business days.

International Postage – Yes, we do, Cost Vary by Country

International Import Duty – If your Country Charges VAT, GST, Import Duties or Any Form of Tariffs You would be
Liable to Pay These at your end.

Refunds

Returns for Refunds

Accepted within 30 days

You must return items in their original packaging and in the same condition as when you received them.

Money will be refunded by the same method of payment.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty,
not fit for purpose or don't match the seller's description. More information at returnsreturns - opens in a new window or tab.